We require 24 hours of notice for all cancellations of booked appointments. This is to ensure those waiting for an appointment can be accommodated in a timely manner and furthermore, to ensure the therapist's time - which would have been reserved for your appointment - will be compensated.
If cancellations of any appointment is received with at least 24 hours notice you may reschedule at no extra charge.
If any treatment is missed with less then 24 hours notice, a 50% charge of the treatment cost will be required to book further appointments.
We are sympathetic to unforeseen circumstances and will address special cases on an individual basis.