Our Policy

SOAP Vault software operates to protect the privacy and confidentiality of your patients personal information. The appropriate collection, use and disclosure of patients personal health information are fundamental to your day-to-day operations and to your care.

Applicability of This Privacy Policy

Our Privacy Policy informs you of our commitment to privacy and tells you the ways we ensure your patients privacy is protected. Our Privacy Policy applies to protect the personal health information of all your patients that is in our possession and control.

What is Personal Health Information?

Personal health information means identifying information about an individual relating to their physical or mental health (including medical history).

Our Privacy Policy reflects our compliance with fair information practices, applicable laws, and standards of practice.

Accountability - We take our commitment to securing your patient's privacy very seriously. Each therapist and employee associated with a clinic are responsible for the personal information under his/her control.

Limiting Collection - We collect information by fair and lawful means and collect only that information, which may be necessary for purposes, related to the provision of your patient’s care.

Limiting Use, Disclosure, and Retention - The information we request from you is used for the purposes defined. We will seek your consent before using the information for purposes beyond the scope of the posted Privacy Statement. Under no circumstances do we sell patient lists or other personal information to third parties. We will retain your patient’s information only for the time it is required for the purposes we describe and once your personal information is no longer required, it will be destroyed.

Safeguards: Protecting Your Information - We protect your patient’s information with appropriate safeguards and security measures. Users may maintain personal information in a combination of paper and electronic files. Access to personal information will be authorized only for practitioners and employees associated with a clinic licensed to use SOAP Vault software. We provide information to health care providers acting on your behalf, with the understanding that they are also bound by law and ethics to safeguard your privacy. Other organizations and agents must agree to abide by our Privacy Policy and may be asked to sign contracts to that effect. We will give them only the information necessary to perform the services for which they are engaged, and will require that they not store, use or disclose the information for purposes other than to carry out those services. Our computer systems are encrypted and password-secured and constructed in such a way that only authorized individuals can access secure systems and databases. We will notify users of any breach of the restrictions on its use and disclosure of personal health information or unauthorized access. We may also make available to the public, information about the services provided to the user; any directives, guidelines, and policies of the provider that apply to the services provided; and a general description of the safeguards that have been implemented.

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